Honey Bear Hideaways

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Frequently Asked Questions

General Information

Honeybear Hideaways offers more than just a place to stay. We pride ourselves on providing a luxurious, comfortable experience in the heart of the Smokies. Each of our cabins offers top-notch amenities and the warm, welcoming feel of true Southern hospitality. Whether you’re here for relaxation or adventure, Honeybear Hideaways offers you the perfect mountain escape.

We are here to make your stay as comfortable as possible. For any urgent matters during your stay, please use the emergency contact information provided in your welcome email. For non-urgent inquiries, you can reach us at [email protected]

To make the most of your stay at Honeybear Hideaways, we recommend packing a few essentials. Be sure to bring layers, as the Smoky Mountain weather can vary, with cooler evenings and unpredictable shifts—think t-shirts, sweaters, and a warm jacket for comfort. Bug spray is also a good idea if you’ll be enjoying time outdoors. Don’t forget to bring any necessary medications and personal toiletries to make your stay feel like home. Since each cabin has a fully equipped kitchen, you may want to stock up on your favorite groceries and snacks to enjoy throughout your visit. And if your cabin has a fire pit, consider bringing firewood for those cozy evenings under the stars. These simple items will help you relax and truly savor your mountain getaway.

Booking & Reservations

Reserving your stay is easy! Simply select your dates, choose your cabin, and complete the booking process on our website. You’ll receive a confirmation email with all necessary details. Please note, check-in information is provided two days prior to your arrival date.

After booking, you’ll receive check-in information two days before your arrival. This email will include the property address, your front door code with step-by-step instructions to unlock it, and details for accessing the WiFi and TVs. You’ll also receive a link to our guidebook, where you can explore property features and local recommendations to make the most of your stay. If you have any questions or special requests before your arrival, feel free to reach out!

Our rental rates vary by season to accommodate peak times and give guests more affordable options during off-peak months. Rates are typically lower in early spring and winter, excluding holiday periods. For an exact quote, please enter your dates on our booking page. Please note, due to dynamic pricing, the price may fluctuate.
We do accommodate tax-exempt groups. Please reach out to our team before booking to discuss documentation and requirements.

At this time, we are unable to split payments for direct bookings. However, if you prefer split payments, Airbnb offers this option when booking through their platform!

Policies & Amenities

Pets are allowed only in cabins marked as pet-friendly. Please check here: Pet-Friendly Cabins. Please clean up after your pet and keep them off the furniture. Pets should not be left unattended unless crated. Additional fees may apply. Please confirm pet policies during booking.

Our cabins feature a wide range of amenities to suit every type of getaway! Each cabin is unique, but amenities may include private hot tubs, indoor pools, game rooms, theater rooms, cozy fireplaces, fully-equipped kitchens, and expansive decks with breathtaking views. Some cabins offer amenities specific to that location, such as a bowling alley, swim spa, EV chargers. Please check our amenities or the cabin’s listing to learn more about the amenities.

Booking with us includes access to all cabin amenities, Wi-Fi, and essential items like linens, towels, and kitchenware. Our team is committed to ensuring you have everything you need for a comfortable stay, plus local tips and resources to make your Smoky Mountain experience unforgettable.

If you leave an item behind, contact us as soon as possible. We will do our best to locate it and arrange for it to be shipped back to you (shipping fees may apply).

Our cabins are equipped with standard drip coffee makers. We provide filters and coffee cups; however, guests should bring their preferred coffee grounds.

Yes, all bedding is provided, including sheets, pillows, and blankets. Guests are encouraged to bring their own bath or beach towels, as they are not supplied.

We provide dish soap, hand soap for sinks, and a starter supply of dishwasher detergent (if applicable). Guests should bring their own shampoo, conditioner, laundry detergent, and any additional toiletries.

Yes, basic cleaning supplies, such as a broom and vacuum, are available for guests to use during their stay.

The pool is 4 feet deep, making it ideal for relaxation and recreation.

For direct bookings, cancellations must be made at least 30 days before your scheduled check-in date for a full refund. For third-party bookings, please check the platform’s cancellation policy.

Activities & Experiences

The Smoky Mountain experience combines breathtaking natural beauty, rich cultural history, and a variety of attractions. Imagine peaceful mountain mornings, wildlife sightings, scenic hiking trails, and cozy cabin nights under starry skies. It’s an unforgettable blend of relaxation and adventure that only the Smokies can offer.

The Smokies offer something unique in every season! Spring brings wildflowers, summer is perfect for outdoor activities, fall showcases vibrant foliage, and winter offers cozier cabin stays with fireplaces and hot tubs calling your name. There’s no wrong time to visit, but it depends on the type of experience you’re seeking.

The Smokies are packed with unforgettable experiences for every type of traveler. In Pigeon Forge, enjoy thrilling attractions like Dollywood, The Island, and iconic shopping at Three Bears General Store, a local favorite for gifts and unique finds. Gatlinburg offers exciting stops like Anakeesta and Ripley’s Aquarium of the Smokies. The Great Smoky Mountains National Park is perfect for hiking, wildlife spotting, and breathtaking views. If you’re looking for relaxation, explore charming shops in Sevierville, savor local flavors at wineries and distilleries, or visit well-loved spots like the Apple Barn. From adventure to shopping and everything in between, there’s something for everyone nearby!

  • Fall colors in the Smokies are typically at their peak from mid-October to early November, creating stunning views of red, orange, and yellow foliage. Snow is most common from late December through February, but snowfall varies depending on elevation and weather conditions.

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While bear sightings are possible, we can’t guarantee you’ll see one! The Smoky Mountains are home to black bears, but they generally stay away from busy areas. Please remember to follow local guidelines to keep wildlife and visitors safe—store trash and food securely to avoid attracting bears.

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